The Casper/Natrona Public Safety Communication Center (PSCC) operates 24 hours a day, 365 days a year, and is the Public Safety Answering Point (PSAP) for all calls received within Natrona County.
PSCC dispatches calls for service for the Casper Police Department, Casper Fire Department, Natrona County Sheriff’s Office, Mills Police Department, Evansville Police Department, Natrona County Fire District, Wyoming Medical Center (medical service units), Mills Fire Department, Bar Nunn Fire, Evansville Fire, Salt Creek Emergency Services (Midwest/Edgerton), Airport Fire and Rescue and Casper Mountain Fire Department.
A team of highly trained tele-communicators and tele-communicator supervisors at the PSCC and handle all police, fire, and medical emergencies. PSCC personnel are the first “voice” that callers hear when they request any first responder services. Calls are received and prioritized, dispatched to the appropriate agency, and handled in the order of priority. The PSCC also handles Telecommunication Device for the Deaf (TDD) calls from citizens. This device (TDD) allows callers with hearing disabilities to seek emergency or non-emergency assistance immediately.
The PSCC continually monitors two Law Enforcement Channels and one Fire Dispatch Channel. It also maintains the capability of monitoring channels for local agencies such as Animal Protection Services, Natrona County Sheriff’s Detention and Bailiffs, City of Casper Public Works, Town of Mills Public Works, Town of Evansville Public Works, and the Wyoming Highway Patrol. The PSCC also assists other agencies such as the Division of Criminal Investigation, Immigration, Customs Enforcement (Homeland Security), Wyoming and Federal Probation and Parole, Casper College Campus Security, District and City Attorney’s Offices, and the Department of Family Services.
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EMERGENCY ONLY: 911
NON-EMERGENCY (POLICE/FIRE): 307-235-8278 or 307-235-8279
CITY BUSINESS/INFORMATION: 307-235-8400
Public Safety Communications Manager